You will be leading and managing a team of AV and Event Technicians, ensuring that the team provide the highest quality of technical support to all clients. Your role will be to facilitate correct preparation, implementation, and operation of all aspects of all audio visual, video conference, audio conference, display, and presentation technologies. You will be expected to support the operation with clear and precise documentation and have the ability to train others in the correct operation of systems. You will proactively lead from the front to ensure the service operates within agreed SLAs and you will manage the delivery of all VC AV business as usual services, including service desk, project management and technical support
The position involves a high degree of exposure, working with senior levels of staff to provide the services listed above.
What you will be doing?