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Solution Consultancy
Technology

Keeping in pace with technology trends and users’ requirements is always a challenge. Unified-Support recognize the need to continually review and evolve to ensure your deployed solutions are fit for purpose.

Utilizing our extensive operational, service and support experience across numerous types of client bases, we can play a part in devising robust solutions for the future.

At Unified-Support we think differently, our ethos is to charge for support as you need it when you need it, tailored to your needs – you get enhanced support at a fraction of the traditional cost.

How does it work?

  • You pay a basic fee based on the depth of the solution audit.
  • Unified-Support collaborate with you to build an agreed output program in advance to ensure we meet your needs.
  • Unified-Support dispatch a specialist team to your location when you need it and conduct a full needs analysis.
  • Documentation built to our mutually agreed standards, putting forward long-term plans, recommendations and predicted roadmap based upon experience, putting the client first and in command – be prepared for the future!

What is the difference?

  • Site Aware and Accredited Engineers and Service Specialists.
  • You pay for the support you need when you need it.
  • Fixed costs.
  • Our business focus is operational service – without the overheads

What is included?

  • Ability to raise tailored support when you need it.
  • Support Consultancy Audit conducted on site.
  • Tailored ongoing plans to meet your needs.
  • Comprehensive attendance reports.
  • Dedicated highly experienced service management.

For more information please book a free consultation below

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