As a client, do you understand the lifespan of your assets, are you aware of the current firmware in place or kept up to date with any changes and potential benefits? Does your maintenance provider supply regular status snapshots of hardware and its manufacturer support allowing you to plan for the future and tackle any RMAs?
At Unified-Support maintenance is in our blood, we thrive on detail, ensuring our clients get the very best lifespan and functionality of their systems.
We can provide structured repairs management of your hardware ensuring it is registered, kept up to date and supported by manufacturers, we review warranty status and provide options upon expiry offering RMA services if required, putting our clients in control.
At Unified support we think differently, our ethos is to charge for support as you need it when you need it, tailored to your needs – you get enhanced support at a fraction of the traditional cost.